How Black Ads Agency measures its numbers
Every headline figure on this site — creators managed, Diamonds earned, cashback returned, ban-recovery performance — is read live from BlackOS, the operating system that runs the agency day to day. This page defines exactly what each number counts, over what window, from which source, and how often it refreshes.
The short version
Black Ads Agency publishes operational figures, not marketing estimates. Each number is computed from BlackOS — the same system managers use every day — and exposed through a read-only public statistics view. Lifetime totals accumulate since the agency began operating in 2020; ban-protection figures use a rolling 30-day window so they reflect current performance. Figures recompute hourly, carry an explicit “as of” date, and fall back to conservative values (never above reality) if the live source is briefly unreachable.
Four measurement principles
One source of truth: BlackOS
Every figure is read from BlackOS operational data — the same platform that runs onboarding, scheduling, cashback and ban appeals — through a read-only public statistics view. Nothing is entered by hand for marketing.
Defined time windows
Lifetime totals accumulate since operations began in 2020. Ban-protection metrics use a rolling trailing-30-day window, so they show how the agency is performing now, not an all-time peak.
Hourly refresh, dated
Figures recompute on each hourly page rebuild and carry an “as of” date. The same timestamp feeds the page’s structured data (dateModified), so the machine-readable date always matches the visible one.
No inflation, official rates only
If the live source is briefly unreachable, the site falls back to conservative values set below the last known figures, so a displayed number is never higher than reality. Diamonds are converted to USD only at TikTok’s official rate of $0.01 per Diamond.
Lifetime totals
Cumulative figures since Black Ads Agency began operating in 2020. These grow over time and are never reset.
| Metric | What it counts |
|---|---|
| Creators managed | Distinct creators ever managed across the five servers (the de-duplicated union of monthly history, the current month, and daily records). |
| Diamonds earned | Cumulative Diamonds earned by managed creators on TikTok LIVE since the December 2024 baseline. Diamonds are TikTok’s in-app gifting unit. |
| USD generated (gross) | Gross USD equivalent of Diamonds earned, computed strictly as Diamonds × TikTok’s official $0.01 per-Diamond rate. “Gross” = before TikTok’s own share. |
| Cashback returned | Total Diamonds returned to managed creators as cashback under the 4–7% tier program. Reported in Diamonds and never converted to USD. |
| Active servers | The five TikTok LIVE servers the agency operates on: MENA, France, Italy, Germany and the United States. |
| Countries covered | Distinct country and territory regions in the agency’s portfolio across the five servers. |
Ban protection — trailing 30 days
A rolling 30-day window measuring how the agency’s appeal channel is performing right now on TikTok LIVE bans and restrictions.
| Metric | What it counts |
|---|---|
| Bans lifted | LIVE bans reversed through the agency’s appeal channel in the last 30 days. |
| Success rate | Share of ban tickets closed in the last 30 days that ended in reinstatement. |
| Median pickup | Median minutes between a ticket being opened and the first manager response, over the last 30 days. |
| P90 pickup | 90th-percentile minutes to first manager response — nine ticket in ten are answered faster than this. |
Frequently asked questions
From BlackOS, the operating system Black Ads Agency uses to run the agency, exposed through a read-only public statistics view. They are operational figures, not marketing estimates — the same data managers work with every day.
Numbers you can act on
See the live figures on the home page, or talk to a manager who works with these metrics every day.